First Call, Last Doubt
At BRIGS, we understand that the very first interaction with a client or resident can set the tone for everything that follows. Whether it's a question, a concern, or a complaint, how that initial moment is handled can either build trust or create frustration.
That’s why our Customer Service team is built differently.
Successful Apartment Management
At BRIGS, we understand that successful apartment management is about more than just maintaining buildings — it’s about creating communities. Today’s residents expect professional service, modern conveniences, and safe, well-kept environments. To meet these expectations, property managers must combine hands-on oversight with strategic planning and strong communication.
Prep Your Home for Summer Weather
The summer weather is finally upon us and while most of us have thoughts of lazy days at the beach, cookouts, and bonfires on our minds, summer also brings bugs, heat waves, and higher electric bills. Here are a few tips to get your home prepped so you can enjoy the comfort and peace of mind for the season.
Meet Ana Toledo
Meet Ana Toledo, Senior Client Services / Client Services Training Instructor!
The Stress of Condominium Management
In the bustling world of real estate, condominium managers play a pivotal role in ensuring the smooth operation of residential communities. However, the demands of their job often go unnoticed, overshadowed by the very buildings they manage.
AI & Property Management
Artificial Intelligence has emerged as a transformative force across various industries, and property management is no exception. For condominiums, where the complexity of managing multiple units and common areas is high, AI offers significant opportunities to enhance efficiency, improve owner satisfaction, and streamline operations. AI is reshaping property management for condominiums, turning challenges into opportunities for innovation and growth.
Presenting Data to Leadership
Data is only as good as the decisions it drives. Whether it’s occupancy trends, maintenance costs, or budget forecasts, the numbers we crunch every day hold the key to smarter strategies—but only if we can present them effectively to leadership. Here, a few practical approaches to transform raw data into actionable insights for boards, executives, and stakeholders.
Beyond Branding
The property management industry has traditionally relied on branding to establish credibility and attract clients. Professional logos, polished websites, and templated marketing messages have long been the foundation of outreach efforts. However, the landscape is shifting. Consumers no longer just want to recognize a brand—they want to engage with it.
Long-Term Planning for Condominium Associations
In the world of condominium management, one of the most critical responsibilities is ensuring that the property remains well-maintained and financially stable over the long term. This responsibility often falls on the shoulders of the board of directors and property managers, who must balance the immediate needs of the community with the future financial health of the association.
2024 Year End
As we wrap up another incredible year at BRIGS, I want to take a moment to reflect on 2024 and extend my heartfelt thanks to everyone who has been a part of our journey.
Why Every Condominium Unit Owner Needs an HO6 Policy
As a condominium owner, it's easy to assume that your association’s master insurance policy has you covered in the event of a disaster or damage. However, this assumption can lead to costly surprises when you discover that the master policy doesn’t protect your personal belongings, in some cases interior finishes, or covers damages below the association’s deductible. That’s where an HO6 policy comes into play.
