Michelle Michaud Michelle Michaud

Spring for Condo Communities

Spring has sprung! For boards and property managers, spring is not just about cleanup — it’s about inspection and prevention. Winter leaves behind damage, stress, and early warning signs that, if missed, can turn into costly repairs later in the year.

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Michelle Michaud Michelle Michaud

Positioning Properties for Success

Each spring, our management team works closely with condominium boards to evaluate property conditions, identify priorities, and ensure communities are positioned for a successful year. Discover several key areas professional property management should be reviewing as spring approaches.

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What Well-Run Condominium Communities Have in Common
Michelle Michaud Michelle Michaud

What Well-Run Condominium Communities Have in Common

At BRIGS, we work closely with condominium boards across a wide range of properties, and over time a clear pattern emerges. Well-run communities share common characteristics that create stability, trust, and long-term value.

Here are five things they almost always have in common.

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Michelle Michaud Michelle Michaud

Looking Back on 2025—and Ahead to 2026

In 2025, BRIGS remained focused on doing the fundamentals well—especially during a year that brought continued cost pressure, aging infrastructure, and heightened expectations around communication and performance.

As we move into 2026, our focus is on refinement, communication, and continuous improvement.

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Giving Thanks for Great Communities
Michelle Michaud Michelle Michaud

Giving Thanks for Great Communities

A well-managed property doesn’t happen by accident—it’s the result of the right ingredients, blended together with care. This Thanksgiving season, here’s our recipe for communities that boards and residents can truly be thankful for.

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Trick or Treat?
Michelle Michaud Michelle Michaud

Trick or Treat?

October is the season of ghosts, goblins, and sweet treats—but for many condominium boards, the scariest thing of all might be hiding in plain sight: the BUDGET.

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The Hidden Personality of Buildings
Michelle Michaud Michelle Michaud

The Hidden Personality of Buildings

Just like people, buildings have personalities—and those personalities come out most clearly when boards and managers are preparing for major decisions or seasonal upkeep.

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Meet Randy Poitras
The BRIGS team The BRIGS team

Meet Randy Poitras

Meet Randy Poitras, Property Manager of the Chapel Hill West Condominiums

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First Call, Last Doubt
Michelle Michaud Michelle Michaud

First Call, Last Doubt

At BRIGS, we understand that the very first interaction with a client or resident can set the tone for everything that follows. Whether it's a question, a concern, or a complaint, how that initial moment is handled can either build trust or create frustration.
That’s why our Customer Service team is built differently.

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The BRIGS team The BRIGS team

Successful Apartment Management

At BRIGS, we understand that successful apartment management is about more than just maintaining buildings — it’s about creating communities. Today’s residents expect professional service, modern conveniences, and safe, well-kept environments. To meet these expectations, property managers must combine hands-on oversight with strategic planning and strong communication.

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