What Well-Run Condominium Communities Have in Common
Michelle Michaud Michelle Michaud

What Well-Run Condominium Communities Have in Common

At BRIGS, we work closely with condominium boards across a wide range of properties, and over time a clear pattern emerges. Well-run communities share common characteristics that create stability, trust, and long-term value.

Here are five things they almost always have in common.

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Michelle Michaud Michelle Michaud

Looking Back on 2025—and Ahead to 2026

In 2025, BRIGS remained focused on doing the fundamentals well—especially during a year that brought continued cost pressure, aging infrastructure, and heightened expectations around communication and performance.

As we move into 2026, our focus is on refinement, communication, and continuous improvement.

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Giving Thanks for Great Communities
Michelle Michaud Michelle Michaud

Giving Thanks for Great Communities

A well-managed property doesn’t happen by accident—it’s the result of the right ingredients, blended together with care. This Thanksgiving season, here’s our recipe for communities that boards and residents can truly be thankful for.

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Trick or Treat?
Michelle Michaud Michelle Michaud

Trick or Treat?

October is the season of ghosts, goblins, and sweet treats—but for many condominium boards, the scariest thing of all might be hiding in plain sight: the BUDGET.

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The Hidden Personality of Buildings
Michelle Michaud Michelle Michaud

The Hidden Personality of Buildings

Just like people, buildings have personalities—and those personalities come out most clearly when boards and managers are preparing for major decisions or seasonal upkeep.

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Meet Randy Poitras
The BRIGS team The BRIGS team

Meet Randy Poitras

Meet Randy Poitras, Property Manager of the Chapel Hill West Condominiums

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First Call, Last Doubt
Michelle Michaud Michelle Michaud

First Call, Last Doubt

At BRIGS, we understand that the very first interaction with a client or resident can set the tone for everything that follows. Whether it's a question, a concern, or a complaint, how that initial moment is handled can either build trust or create frustration.
That’s why our Customer Service team is built differently.

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The BRIGS team The BRIGS team

Successful Apartment Management

At BRIGS, we understand that successful apartment management is about more than just maintaining buildings — it’s about creating communities. Today’s residents expect professional service, modern conveniences, and safe, well-kept environments. To meet these expectations, property managers must combine hands-on oversight with strategic planning and strong communication.

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Michelle Michaud Michelle Michaud

Prep Your Home for Summer Weather

The summer weather is finally upon us and while most of us have thoughts of lazy days at the beach, cookouts, and bonfires on our minds, summer also brings bugs, heat waves, and higher electric bills.  Here are a few tips to get your home prepped so you can enjoy the comfort and peace of mind for the season.

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Meet Ana Toledo
The BRIGS team The BRIGS team

Meet Ana Toledo

Meet Ana Toledo, Senior Client Services / Client Services Training Instructor!

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Michelle Michaud Michelle Michaud

The Stress of Condominium Management

In the bustling world of real estate, condominium managers play a pivotal role in ensuring the smooth operation of residential communities. However, the demands of their job often go unnoticed, overshadowed by the very buildings they manage.

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Michelle Michaud Michelle Michaud

AI & Property Management

Artificial Intelligence has emerged as a transformative force across various industries, and property management is no exception. For condominiums, where the complexity of managing multiple units and common areas is high, AI offers significant opportunities to enhance efficiency, improve owner satisfaction, and streamline operations. AI is reshaping property management for condominiums, turning challenges into opportunities for innovation and growth.

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